Contact us

العربية

The Body&Shape support team is ready to help with your account, subscription, meal and training plans, or any request about your data.

support@bodyandshape.app

Seller

Khalefa Ghalib Saeed Bin Hammad Al Nuaimi — United Arab Emirates

Response time

Within 1–2 business days (Sunday–Thursday).

How to start booking a personal trainer session

Personal training is available inside the Body&Shape app with verified trainers — you can start in minutes:

Create a free account in the app or on the website
Open the “Trainers” page and browse specialties, packages and prices
Send the service request that suits you and accept the trainer's agreement
Complete the payment from the trainer's page on the website — in instalments with Tabby or by card through Ziina
Book your session from the trainer's page — a reminder arrives 3 hours before each session

Trainer packages are separate from the app subscription — you can have both at the same time. For any question before you start, email us at support@bodyandshape.app.

See packages & prices

Payment, invoice and refund queries are also handled by our payment processor (Merchant of Record). For refunds or any payment question, email us at support@bodyandshape.app.